Insurance Policies
Third-Party Liability (T.P.L.) Third-Party Liability is a form of liability insurance. Third-Party Liability protects the insured driver against damages caused to a third party that is, a person or property. Third-Party Liability can cover expenses such as hospital care, lost wages, or repairs to the other car’s bodywork.
Theft Protection (T.P.) Theft Protection covers the cost of replacing the rental car if it is stolen during the rental period. It doesn’t cover however the cost of repairing the car if it is damaged when someone tries to steal it. “Faros Rentals” offers Theft Protection to its clients free of charge and is not subject to a deductible amount provided the car has not been ferried outside the island without the previous written permission of the company. For Theft Protection cover to take effect, the renter is obliged to file a police report within 24 hours of theft and notify the rental company immediately.
Collision Damage Waiver (C.D.W.) Collision Damage Waiver is included in our rental rates and cover damage to the rental car that may happen due to traffic collisions. The damage covered by C.D.W. generally includes the car’s bodywork but not such items as windows, mirrors, wheels, tires, and undercarriage for which there is a separate optional insurance. With C.D.W. there is still a certain amount of money that the customer has to pay when damage occurs. This sum is called excess (or deductible) and varies depending on the car model. As with any policy, the C.D.W. will not cover any costs if the car rental company’s terms and conditions have been violated or if the damage has occurred while driving the car off-road. The excess can be eliminated or reduced by purchasing the optional insurance F.D.W.
Full Damage Waiver (F.D.W.) Full Damage Waiver is an optional insurance that if purchased eliminates or reduces (depending on the car category) the excess (or deductible) of the C.D.W. insurance. That is, in case of an insurance event, the renter does not pay anything or very little provided the terms of the car rental agreement and the insurance agreement are met.
Wheels – Undercarriage – Glass (W.U.G.) FAROS RENTALS provides the optional insurance W.U.G. which covers damages to wheels, tires, undercarriage and glass as far as they were not done intentionally and the car was not driven off-road. It is available by paying the daily amount of €7 for all car groups.
Airport Pick-up
In case that you have selected Airport Pick-up, our representative will meet-and-greet you in the arrival’s hall holding a FAROS sign. Please look for them and make sure to have your phone switched on in case we need to contact you. We offer a free shuttle service to our office. In case you arrive earlier or later than the estimated time of arrival, please call us and we’ll send you a driver straight away. Our office is 500m from the airport and it’s very easy to locate it on Google Maps by searching “FAROS Car & Bike Rentals”.
In case that you have selected Hotel pick-up, we will meet you at the lobby around the time written in your reservation.
Cancelation policy
Free cancellation up to 30 days before pick-up. 80% refund for cancellation up to 72 hours before pick-up.